- capacity management
- capacity:
- the amount of output that a system is capable of achieving over a specific period of time
- e.g. factory, restaurant, hospital
- capacity management ( capacity planning):
- to determine the capacity level of the resources
- measurement capacity utilization rate
- capacity utilization rate reveals how close a firm is to best operating level
- capacity utilization rate = capacity/best ioerating level
- best operating level: capacity for which the process was designed
matrix project a blend of pure and fundamental project structures people from different functional areas work on the project advantages better communications between functional areas project manager held responsible for success duplication of resources is minimized functional " home" for team members policies of the parent organization are followed disadvantages too many bosses depends on project managers negotiation skills potential for sub-optimization work breakdown structure statement of work: a written description of the objectives to be achieved work breakdown structure: defines the hierarchy of project tasks, subtasks, and work packages project milestones: specific events on the project project control charts gantt chart: a bar chart showing both the amount of time involved and the sequence in which activities can be performed critical path method a project is made up of a sequence of activities that form a network representing a proje...
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